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Please note, ALL future deliveries should be made to our second unit
UNIT 9 Tannery Road Industrial Estate, Tonbridge, Kent, TN9 1RF
This does not otherwise affect our Goods In policy noted below for reference.
Our opening times for deliveries are Monday - Friday 8am - 4pm
All pallet and container deliveries must be booked in via email. Parcel deliveries do not need booking in.
We should be grateful if you would share the information below with your team members as appropriate.
To book in a pallet/container for delivery please send your request to:
[email protected]
The booking in request must be sent at least 48 hours prior to your expected delivery date, the following information must be included in your request:
- Reginald Ames Purchase Order Number (we may be unable to book/accept without this). It is typically a four or five digit number. Please request this from your Reginald Ames contact
- Number of pallets to be delivered
- Name of Haulier/Carrier (if known)
- Expected Delivery Date
Our Warehouse team will then schedule and confirm the booking date by return. Please note, container or large pallet deliveries may be given a specific time to deliver on the agreed date.
Please ensure that any packing slip/delivery note and your invoice, includes the Reginald Ames Purchase Order number. This will assist us in booking the goods in and should avoid delays in processing your invoices. Invoices which do not include a Purchase Order number, risk being rejected.
For any issues or delays on the day of your scheduled delivery, please call 01732 351 489.
Reginald Ames has the right to refuse any delivery that arrives and is not booked in or arrives outside of our opening time for deliveries.
