16th December

All Deliveries to Reginald Ames

We are finding some suppliers continue to send goods for delivery to us, at Unit 12. Please could you ensure that, with immediate effect, goods are only addressed and delivered to us at: UNIT 9 Tannery Road Industrial Estate, Tonbridge, Kent, TN9 1RF

We are finding some suppliers continue to send goods for delivery to us, at Unit 12.
 
Please could you ensure that, with immediate effect, goods are only addressed and delivered  to us at:
UNIT 9 Tannery Road Industrial Estate, Tonbridge, Kent, TN9 1RF

This does not otherwise affect our Goods In policy, which is noted below for reference.
 

Our opening times for deliveries are Monday - Friday 8am - 4pm
All pallet and container deliveries must be booked in via email. We should be grateful if you would share the information below with your team members as appropriate.

To book in a pallet/container for delivery please send your request, at least 48 hours prior to your expected delivery date, to:
 
[email protected]
 
The following information must be included in your request:
 
Reginald Ames Purchase Order Number (we may be unable to book/accept without this).  It is typically a four or five digit number. Please request this from your Reginald Ames contact
Number of pallets to be delivered
Name of Haulier/Carrier (if known)
Expected Delivery Date

Our Warehouse team will then schedule and confirm the booking date by return.  Please note, container or large pallet deliveries may be given a specific time to deliver on the agreed date.

Non-palletised deliveries, do not require booking in prior to delivery.

Please ensure that any packing slip/delivery note and your invoice, includes the Reginald Ames Purchase Order number.  This will assist us in booking the goods in and should avoid delays in processing your invoices.  Invoices which do not include a Purchase Order number, risk being rejected.

For any issues or delays on the day of your scheduled delivery, please call 01732 351 489.

Reginald Ames reserve the right to refuse any delivery that arrives and is not booked in, or arrives outside of our opening time for deliveries.